As a small, women-owned business, we know what it means to be both scrappy and consultative. Our team strives to bring clarity to a cluttered world no matter the project. For more than 25 years, we’ve done just that by letting these values guide us. 

QUALITY

Consistently deliver excellent writing, editing, and design.

FLEXIBILITY

Trust our team to know how, when, and where they do their best work.

SUSTAINABILITY

Steadily guide a profitable, environmentally conscious business.

COMMUNITY

Serve our diverse communities through volunteer time and donations.

Our Team

You’re going to like this team. Sure, we can get a little nerdy about capitalization rules, but we’ll never judge your grammar. Trust your big ideas with us, and we’ll polish them into clear, actionable content.  

Every team member is backed by a deep network of professionals if you need to scale up quickly. Here are just a few of the content experts you might see on your next project. 

Paige Frame President at McKinnon-Mulherin
Paige Frame President

Good luck brought Paige to McMul on St. Patrick’s Day 2008. With an English degree from Utah State University in hand, she quickly progressed from writer, editor, and proofreader to director of operations. She went back to school to get her MBA from Westminster University and became president of McKinnon-Mulherin in 2017. A year later, Paige was recognized as one of Utah Business’s Forty Under 40.

Ted Twinting Director of Sales and Marketing at McKinnon-Mulherin
Ted Twinting Director of Sales & Marketing

Have you met Ted? Since 2018 when he joined McMul, nearly every new project has started with Ted. With undergraduate degrees in history and French from Utah State University, a master’s in nonprofit management from the University of Maryland Global Campus, more than fifteen years of business and sales experience, and an insatiable desire to keep learning, Ted will happily chat with you on literally any topic. 

Jennifer Hughes Manager of Editing & Excellence at McKinnon-Mulherin
Jennifer Hughes Manager of Editing & Excellence

This four-time limerick contest winner enjoys the challenge of getting just the “write” word. Jennifer has been one of our best writers and editors since she started at McMul in 2015, and she now oversees our quality department and professional development. With an English degree and more than 25 years of experience, she helps cheer, mentor, and coach our team to write right and deliver their best work on every project.

Steven Clark Operations Manager at McKinnon-Mulherin
Steven Clark Operations Manager

As Walt Disney said, “There’s no magic in magic. It’s all in the details.” And Steven makes the details look easy. Whether drawing on his professional and technical writing degree from Utah State University to proofread a final document or using his MBA from Keller Graduate School of Management of DeVry University to manage our internal systems and send invoices, he’s been making sure every detail is in place at McMul since 2016.

Synthia Clark Head of Projects at McKinnon-Mulherin
Synthia Clark Head of Projects

For another image of Synthia, look up efficient in the dictionary. She adeptly balances her corporate communication degree and master’s in instructional technology to make sure everyone is in the right role and projects are completed on time. Everywhere she goes, she’s recognized for her hard work and creativity, including winning McMul Awards since 2018 and being a finalist in the AECT Design & Development Competition.

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Ancherie Swenson Senior Editor & Writer

Not all writers are bookworms, but you can bet Ancherie is, since she worked for the Salt Lake City Public Library for a decade before coming to McMul in 2012. She leverages her master’s degree in professional communication from Westminster University to write and edit all types of content, especially proposals. 

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Carolyn Milligan Senior Technical Editor

Carolyn brings three decades of experience carefully crafting writing and editing technical documentation to work each day, and to our delight, she also brings photos of her incredible saltwater fish and prolific garden to team meetings.

Jennifer Fegely at McKinnon-Mulherin
Jennifer Fegely Project Manager

Extreme dedication is what gets Jennifer up at 4 a.m. for international client meetings—that and more than twelve years of management experience. She leans into her communication degree from the University of Utah to both write clear content and develop relationships with clients. Queen of managing calls, schedules, and personalities, Jennifer is an ideal keep-your-cool project manager. 

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Elizabeth Kuehne Writer & Editor

Elizabeth wears many hats. She’s been a high school English teacher for more than twenty years, leveraging her undergraduate and master’s degrees in secondary English education and English literature from New Mexico State University. With the same virtual red pen in hand, she’s been expertly editing content at McMul since 2018. 

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Emily Seals Technical Editor

While Emily’s official education includes a bachelor’s degree in English from LaGrange University and a master’s in technical communication from Missouri University of Science and Technology, her unofficial degrees are in the Star Wars canon and Taylor Swift lyrics. Since 2020, she’s been impressing one of our largest clients with precise editing.

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Valerie Madill-Gibbs Technical Editor

Because Valerie is not one to brag, you might not know that she’s an incredible, competition-winning golfer. An effective golf swing needs precision and power, and that’s precisely what Valerie brings to her editing. With degrees in communication and psychology from the University of Michigan, Ann Arbor, Valerie brings three decades of experience in documentation development. 

Brianne Sorensen Project Manager, Writer at McKinnon-Mulherin
Brianne Sorensen Project Manager, Writer

Brianne is so proactive she might just be a mind reader. Whether writing a blog, leading a meeting, or organizing a Gantt chart, she impressively delivers with little direction. Her degrees in journalism and English with a professional and business writing emphasis from Utah State University prepared her for the wide variety of work at McMul, which she does so well. 

Your Name on the Team List

Are you picturing your face here? We’re always looking for diverse candidates to grow our pool of talented writers, editors, instructional designers, graphic designers, and project managers. 

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“The best part about McMul is the people.” Clients and employees agree. Not only do we test and vet applicants to find the most dedicated, skilled individuals—we also actively seek out people who genuinely love what they do and are continually seeking to improve through training and mentorship. 
 
Working exclusively from home offices doesn’t stop our team from building strong relationships with each other. They live up to our Community objective and are quick to support each other. Most importantly, they lean on each other’s differences—delighting in the stretch and growth that comes from diverse perspectives and insights.

Benefits

Our team loves to do things outside of work too, which why we offer flexible schedules and employment. We prioritize work-life balance, whether that includes helping kids, traveling, or biking during your lunch break.​ McMul also offers these competitive benefits: 

  • Paid time off for salaried and project-based employees 
  • Medical and dental insurance 
  • Employee Assistance Plan
  • 401(k) with company match
  • Paid volunteer and professional development time 
Expectations

Thanks to our proven testing and vetting, we consistently hire the best writers, editors, and instructional designers. Those who thrive at McMul are deadline driven, scrappy, and proactive. Our employees can jump into fast-paced projects, flexibly accept job assignments, and get up to speed quickly on unfamiliar topics. 
 
Most importantly, we expect employees to be quick communicators, meet our productivity guidelines, and deliver high-quality materials on time.​

Open Positions

Are you a bright, multitalented writer or designer ready for a new challenge? If McMul seems like it could be the next step in your career, send your résumé and a cover letter to info@mcmul.com to find out what positions are open. 
 
McMul is an inclusive workplace and an equal opportunity employer. Our differences make us stronger, and we are always looking to increase our diversity. All are welcome and encouraged to apply.

The History Highlight Reel

Our History

On May 20, 1997, Kate Reddy, Regina Davis, and Shauna Bona incorporated McKinnon-Mulherin and named the company after Kate's and Shauna’s moms. Our three founders continue to serve on the company’s board and guide McMul to continued success. 

1998–2001. Steady Growth.

Business grew steadily over the next three years as we developed an in-house team of information designers. In 2001, McMul passed the $1 million mark in yearly sales.​

2003–2004. Banshee.

We created, developed, and released the web-based training application Banshee, which enabled companies to deliver fast, effective e‑learning to their employees and customers. In 2004, Banshee was the runner-up in Stoel Rives technology awards.​

2007. Double-Check.

We created the quick-turnaround online proofreading service Double-Check for projects that need a final proofread from a real person—not a machine.

2010. Virtual Office.

Since inception, we’ve offered telecommuting to employees. In 2010, nearly our whole team was working from home, so we decided to become a completely virtual office. Team members were just as efficient and responsive from home offices, and McMul continued to uphold our objective of workplace flexibility.

2017. New Leadership.

After nine years at McMul, Paige Frame became president of the company just before our 20th anniversary. We continued to build the management team by promoting Madeline Brown to team leader, Steven Clark to operations manager, and Ted Twinting to director of sales and marketing. Founders Kate and Shauna started McKinnon‑Mulherin Consulting.

2018. Coworking Space.

While McMul continued to thrive as a virtual company, several team members wished for more in-person time and a consistent option for client meetings. We found a best-of-both-worlds solution by joining a coworking space at the Work Hive. Our team still primarily worked from home, but they also had a dedicated office space for meetings and collaboration. ​

2021. Manager of Editing and Excellence.

Quality has always been a priority at McMul, and we underlined its importance by developing a new role for a full-time, dedicated quality manager. We were delighted to promote our senior editor Jennifer Hughes to this role. Editing is still a major part of this role as well as ensuring excellence in everything we do. 

Awards

Awards

It’s not bragging if someone else says it. McMul has been recognized time and again for excellence in business, leadership, and flexibility.

Fastest Growing Businesses in Utah

MountainWest Venture Group named McKinnon‑Mulherin as #39 of 100 Fastest Growing Businesses in Utah in 2003.​

Best of the Beehive

We were chosen by Salt Lake Magazine in 2001 as one of the Utah 100 Best of the Beehive.​

30 Women to Watch

Kate Reddy and Shauna Bona were chosen by Utah Business Magazine, the Women’s Business Center, and the National Association of Women Business Owners of Salt Lake City (NAWBO/SLC) as two of 30 Women to Watch in 2001.​

Top Women-Owned Business

We made Utah Business Magazine’s prestigious top women-owned businesses lists for fifteen years in a row (2006–2020), and DiversityBusiness.com’s top women-owned businesses in Utah for eight years in a row (2009–2016).​

NAWBO Awards

Kate Reddy was given the President’s Award by NAWBO/SLC in 2004 and won the National NAWBO’s Leadership Award for Unsung Hero in 2005.​

Salt Lake Chamber Awards

Kate Reddy was given the Chamber Champion Award by the Salt Lake Chamber in 2004. Shauna Bona, Kate Reddy, and Regina Davis received the Entrepreneurial Success Award in 2006. Shauna Bona was chosen as a Salt Lake Chamber Pathfinder in 2009.​

Runner-up in Stoel Rives Award

We were chosen as a runner-up in Stoel Rives technology awards for the web-based training application Banshee in 2004.​

Enterprising Women of the Year

Kate Reddy received the Enterprising Women of the Year Award in 2004.​

Sloan Award for Workplace Flexibility

We won the Sloan Award for Workplace Flexibility every year we applied, seven years in a row (2005–2012).

Forty Under 40

Paige Frame was chosen by Utah Business Magazine as one of Forty Under 40 in 2018. Fourteen years earlier in 2004, Shauna Bona won the same award.​

Business Equality Leader

We received this designation from Equality Utah in 20222023 for being a Utah business that stands up for and invests in LGBTQ+ equality.

100 Companies Championing Women

Inspire In Utah recognized us as a company that offers women-specific initiatives that impact recruiting, hiring, retaining, and advancing women employees, managers, and leaders.

Paige Frame and McMul team members at Forty Under 40 awards event