A Work in Progress: How Professional Development Pays Off
In his popular Ted Talk, psychologist Dan Gilbert says that human beings are “works in progress that mistakenly think they’re finished.” It’s easy to see his point. [...]
Test For Success
These days, every handshake is a risk, and we’re not talking about COVID-19. We’re talking about the risk every employer takes when offering a job to a [...]
Saving Our Client’s Vital Training from the Death of Flash
The Utah Poison Control Center (UPCC) had a dilemma. They had a great training, built in Adobe Flash, that had been in service since 2010. The content, [...]
Outsource Responsibly
Keep Cash in Your Pocket If you’ve got a highly variable workload, outsourcing can save you money, allowing you to pay for work as it comes. Since [...]
Readability Part 5: The Wheels on the Bus
Have you already finished the sentence from the song? ...round and round, round and round, round and round. Believe it or not, every article in my series [...]
Readability Part 4: In Which There Are Numbers
In the readability series so far, we’ve explored the differences between physical and conceptual readability, the importance of audience and context, and the value of making good [...]
Readability Part 3: Assume Rightly
Welcome to the third article in our series on readability, which deals in assumptions. Assumptions are an oft maligned—but nonetheless useful and necessary—part of making writing more [...]
Readability Part 2: The Context of Text
The second article in our series on readability centers on the context in which readers encounter your writing. A writer or instructional designer’s approach depends on whether [...]
Readability Part 1: Spare Those Tired Eyes
My favorite thing in the world is spending a lot of time writing beautiful content, then publishing something impossible to read. I’m kidding, but this is a [...]
You Did That in PowerPoint?
A case study in effective PowerPoint animation We tend to think of presentations created in PowerPoint as downright boring—made with static images or over-the-top, goofy animations that [...]