---
title: Technical Writing – McKinnon-Mulherin
description: "Hiring an outsider can work to your advantage. Your subject matter experts (SMEs) can focus on what they do best and let our technical writers quickly grasp complex information and translate it into easily digestible content.    \nImagine a simple customer service call to your insurance company that drags on for"
---

[![McKinnon-Mulherin Logo](https://www.mckinnon-mulherin.com/hs-fs/hubfs/raw_assets/public/McKinnonMulherin_May2022/images/MM_WRITE_STAFF_BADGE_COLOR-240x240b.png?width=240&height=405&name=MM_WRITE_STAFF_BADGE_COLOR-240x240b.png "McKinnon-Mulherin Logo")](https://www.mckinnon-mulherin.com/?hsLang=en)

[![McKinnon-Mulherin Logo](https://www.mckinnon-mulherin.com/hs-fs/hubfs/raw_assets/public/McKinnonMulherin_May2022/images/MM_CONSULTING_STACKED_COLOR-500w-space-at-bottom.png?width=500&height=405&name=MM_CONSULTING_STACKED_COLOR-500w-space-at-bottom.png "McKinnon-Mulherin Logo")](https://www.mckinnon-mulherin.com/?hsLang=en)

- [Home](https://www.mckinnon-mulherin.com)
- [About](https://www.mckinnon-mulherin.com/about-us) 
    - [Press Releases](https://www.mckinnon-mulherin.com/press-releases)
    - [Careers](https://www.mckinnon-mulherin.com/careers)
- [Services](https://www.mckinnon-mulherin.com/services) 
    - [Sales & Business Communication](https://www.mckinnon-mulherin.com/sales-business-communication)
    - [Learning Solutions](https://www.mckinnon-mulherin.com/learning-solutions/)
    - [Technical Writing](https://www.mckinnon-mulherin.com/technical-writing)
    - [Double-Check Proofreading](https://www.mckinnon-mulherin.com/double-check)
- [Blog](https://www.mckinnon-mulherin.com/blog)
- [Contact](https://www.mckinnon-mulherin.com/contact-us)

801.895.4745   
[info@mcmul.com](mailto:info@mcmul.com)

<https://www.facebook.com/McKinnonMulherin> <https://www.linkedin.com/company/mckinnon-mulherin-inc->

## Technical Writing

### Hiring an outsider can work to your advantage. Your subject matter experts (SMEs) can focus on what they do best and let our technical writers quickly grasp complex information and translate it into easily digestible content.

## **Knowledge Management**

##### Imagine a simple customer service call to your insurance company that drags on for several minutes. A representative searches for the answer and ultimately ends up reading you dense insurance information as an answer. A national insurance company was dealing with exactly this dilemma before launching a knowledge management initiative. Our technical writers and editors helped organize and centralize content while applying plain language to make the responses easier to find, read, and understand—making representatives more productive and customers happier with shorter call and hold times.​

## **User and Product Guides**

##### You can focus on developing the lean processes, lifesaving medical devices, and machine learning software and leave the documentation to us. No matter how complicated the material, our technical writers can present the content at a level your audience understands, letting your SMEs be the experts, not the writers.​

### *“We turned to McKinnon‑Mulherin for on-site technical writing, editing, and desktop publishing services. ​* *Your writer was brutal on editing our work, but she was right on every edit she made. ​* *The guide now reads much, much better, and we are very grateful for what she did.”​*

### *Scott Niskach, Director of International Sales, Evans & Sutherland​*

## Your industry. Our adaptability.

---

### From user guides to reports to knowledge management articles, McMul has written and edited technical documents for these industries.​

- ### Construction​
- ### Financial​
- ### Government​
- ### Health care​
- ### Insurance​
- ### Manufacturing​
- ### Technology​

# Keep It Simple, Smarty

## Don’t make it more complicated than it needs to be.​ Contact us to turn your complex information into clear, actionable content.

 THE SIMPLE CHOICE

×

### Contact the write staff.

![MM_Logo_2018](https://www.mckinnon-mulherin.com/hubfs/McKinnonMulherin_May2022/images/MM_Logo_2018.jpg)

### Need help with a project? Interested in joining our team? Want to argue that one debatable comma on our website? Regardless of the reason, we’d love to hear from you. Fill out this form, and a real McMul team member will be in touch with you soon.

### **801.895.4745** [**info@mcmul.com**](mailto:info@mcmul.com)

 

CLOSE

© 2026 McKinnon‑Mulherin Inc.   |   All Rights Reserved   |   [Privacy Policy](https://www.mckinnon-mulherin.com/privacy-policy-2/?hsLang=en)

<https://www.facebook.com/McKinnonMulherin> <https://www.linkedin.com/company/mckinnon-mulherin-inc->

Go to Top